Austin Subaru
Welcome to Austin Subaru:
Located at 8100 Burnet Rd in Austin, Texas, Austin Subaru is not just a car dealership, but a hub of community support and exceptional service. With a loyal customer base, highlighted by rave reviews, Austin Subaru stands out for its dedication to customer satisfaction and quality vehicles.
Customers like Maria M. praise the dealership for its welcoming atmosphere and superior service. From purchasing a Subaru hat to enjoying events sponsored by Austin Subaru, customers feel a sense of safety and support when visiting. The presence of Rally the pup adds to the charm of the place.
Dawn S. highlights the unique outdoor space called The Break Pad, where customers can relax and enjoy amenities like a foosball table and rocking chairs. The friendly staff, like Lisa P., further enhance the overall positive experience at Austin Subaru.
While there may have been some pricing concerns raised by customers like Cody H., the quality of service and the dedication of staff members like Jason Clark and Jade Baumgardner shine through in reviews from satisfied customers like Leah H. and Rita L.
Overall, Austin Subaru is more than just a car dealership; it's a community staple known for its outstanding customer service, knowledgeable staff, and dedication to providing top-notch vehicles. Whether you're in the market for a Subaru or need maintenance services, Austin Subaru is a reliable choice in the heart of Austin.
Austin Subaru Menu
Location
Address: 8100 Burnet Rd Austin, TX 78757
Phone: (512) 220-0930
Business info
- Accepts Credit CardsYes
- Free Wi-FiYes
Last Reviews
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Author: Maria M.
I can't recommend a better and safer vehicle than a Subaru! I came here today to grab some merch because I wanted a Subaru hat. Every time I walk into this place I'm greeted with kindness without sales pressure. They are genuinely there to help and answer your questions and provide superior service. As a Subaru vehicle owner, I feel like this is my safe car haven lol if that makes sense. I also love to support events they sponsor. They are the whole Austin deal! Oh, and we can't forget Rally the pup!
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Author: Dawn S.
I'm writing about Subaru's new waiting area: The Break Pad. It's this awesome little outdoor space with a foosball table, rocking chairs, and plenty of low and high tables. Roxie and I loved hanging out there. Kudos also goes out to Lisa P. at the reception desk. She was so friendly and helpful. :)
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Author: Cody H.
Had to update the review. While i really enjoy the people at this place and love my car and love what they do for the community, I couldn't help but feel a bit like I was almost taken for a ride with them. Don't get me wrong, they do great work but as I approached the end of my 3 year base warranty for my Forester(that I love), I chose to upgrade to Subarus gold plus plan. As a fan of their community work, their pupper Rally and the rad Ken Block mural and having purchased the vehicle there, I went to Austin Subaru to inquire about adding this protection to my vehicle. While the financing person was beyond friendly, I was shocked when I heard the cost for the Gold Plus warranty. I was even more shocked when I went online to research and found that this was a Subaru warranty that dealerships put out to their own prices, and you could purchase this at ANY dealership in the state as long as your vehicle was within the three years and use it at any authorized Subaru dealership in the continental United States. With that in mind, I called six dealerships from Austin to Houston to San Antonio with the exact same terms I was looking for and every single dealership beat Austin Subaru by a minimum of 800 dollars, with the one I went with going for 1200 less. When I called the financing person back and asked if there was any pricing flexibility, I was politely told that there wasn't and they could just drop the years instead. I went with the other dealership and I admit, they earned a look the next time I shop or recommend a Subaru. So, while I ultimately got the Subaru warranty I wanted, and I understand a place has to make some money, I'd be lying if I didn't say I didn't feel super valued for the huge markup and lack of flexibility for a dealership I've recommended to everyone who would listen by word of mouth and social media for the last three years. I was even willing to pay a few hundred over the bottom line price I got from another dealer for this warranty just because I like these folks at Austin Subaru so much, but again was disappointed with the lack of flexibility. I'd recommend anyone to come here to buy a car and to get service, because the people and facility are top notch, but I really can't get behind that large of a markup for a warranty, especially one set by the dealership and especially one presented to someone who purchased their vehicle at said dealership. Edit: Hi Terrence, I've reached out. Double edit: Dropping this down a star. While I thought it was great that Terrence reached out here, he has subsequently decided to not reply to my email that he requested himself. That's disappointing.
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Author: Leah H.
I had a great experience with Austin Subaru when purchasing my 2024 Forester. I worked with Jason Clark who I HIGHLY recommend. He was personable, quick to respond and incredibly easy to work with. At no point did I feel pressured to buy a vehicle ASAP and everything was easy and smooth. The dealership has a great coffee bar with snacks. Saturday gets incredibly busy.